Legal Center

1. Who We Are

Ecomlinex LLC, doing business as CodLinex, is a Delaware limited liability company providing AI automation systems and Generative Engine Optimization (GEO) services. References to "CodLinex," "we," "us," or "our" in this Policy refer to Ecomlinex LLC.

Contact: info@codlinex.com · Website: codlinex.com

2. Information We Collect

2.1 Information You Provide

• Contact & Inquiry Data: Name, email address, company name, job title, phone number submitted via contact forms, scheduling tools, or direct email.
• Account Data: Credentials and profile information when accessing client dashboards or reporting portals.
• Payment Data: Billing information processed exclusively by Stripe, Inc. We do not store, process, or have access to full payment card numbers. We receive transaction confirmations and last-four digits for recordkeeping.
• Communications: Emails, chat messages, and support tickets you send us, including attachments.
• Business Data: Information about your business operations, workflows, and objectives provided for the purpose of building AI automation systems.

2.2 Information Collected Automatically

• Usage & Analytics Data: Pages visited, time on page, referral source, browser type, operating system, and device type — collected via Vercel Analytics.
• IP Address & Geolocation: Approximate location (country/region level) derived from IP address for service localization.
• Cookies & Local Storage: Session management, preference storage, and analytics. See Section 6 for details.
• Log Data: Server access logs, error logs, and API call logs retained for security and debugging purposes.

2.3 AI System Interaction Data

3. How We Use Your Information

Purpose	Legal Basis	Data Used
Delivering AI automation and GEO services	Contract performance	All categories
Billing and payment processing	Contract performance	Payment data, contact info
Client onboarding and support	Contract performance	Contact, business data
Service improvement and product development	Legitimate interest	Usage data (anonymized)
Security monitoring and fraud prevention	Legitimate interest	IP, log data
Marketing communications (opt-in only)	Consent	Email, name
Legal compliance and recordkeeping	Legal obligation	All applicable categories
Anonymous case studies and performance benchmarks	Legitimate interest	Aggregated, anonymized results

4. AI Data Processing Details

CodLinex builds AI agent systems using large language models (LLMs) provided by third parties. When these systems process data on your behalf:

• OpenAI (GPT-4o): Data submitted to AI agents built on OpenAI's API is processed per OpenAI's Privacy Policy. Enterprise API usage does not train OpenAI's models by default.
• Anthropic (Claude): Data processed per Anthropic's Privacy Policy. API usage is not used for model training.
• Google (Gemini): Data processed per Google's Privacy Policy and applicable Cloud Data Processing Addendum.

CodLinex enters into Data Processing Agreements (DPAs) with these providers where required. We configure AI systems to minimize unnecessary data exposure and implement appropriate data handling instructions in system prompts.

Client Responsibility: You are responsible for ensuring your end-users are informed that their interactions may be processed by AI systems. CodLinex provides guidance on required disclosures upon request.

5. Third-Party Service Providers

Provider	Purpose	Location
Vercel Inc.	Website hosting, CDN, analytics	United States
Stripe, Inc.	Payment processing	United States
Calendly LLC	Meeting scheduling	United States
Formspree	Contact form processing	United States
OpenAI, L.P.	AI language model (GPT-4o)	United States
Anthropic, PBC	AI language model (Claude)	United States
Google LLC	AI language model (Gemini)	United States
GitHub, Inc.	Code repository hosting	United States

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

6. Cookies

We use the following categories of cookies:

• Essential Cookies: Required for basic website functionality (session management, security). Cannot be disabled.
• Analytics Cookies: Aggregated, anonymized data on website usage via Vercel Analytics. No personal profiles are created.
• Preference Cookies: Store language and region preferences (EN/TR detection).

You can control non-essential cookies through your browser settings. Disabling analytics cookies will not affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, email info@codlinex.com with the subject line "Privacy Request." We will respond within 30 days. We may require identity verification before processing requests.

KVKK (Türkiye): Türk kullanıcılar, 6698 sayılı Kişisel Verilerin Korunması Kanunu kapsamındaki haklarını kullanmak için info@codlinex.com adresine yazabilirler.

8. Data Retention

We retain personal data for as long as necessary to deliver services and comply with legal obligations. Specifically:

• Active client data: retained for the duration of the service relationship plus 3 years.
• Financial and billing records: 7 years (US tax law requirement).
• Marketing opt-in records: until opt-out plus 3 years.
• Contact form submissions (non-clients): 12 months.
• Analytics data: 24 months, aggregated and anonymized.

9. Security

We implement industry-standard security measures including TLS/HTTPS encryption in transit, encrypted storage, access controls, and regular security reviews. Vercel's infrastructure provides SOC 2 Type II compliance. Stripe is PCI DSS Level 1 certified.

No method of transmission or storage is 100% secure. In the event of a data breach affecting your rights, we will notify you as required by applicable law, no later than 72 hours after becoming aware.

10. Children

CodLinex services are intended for business professionals and organizations. We do not knowingly collect personal information from individuals under 18 years of age. If we discover we have inadvertently collected such information, we will delete it promptly.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated via email (for active clients) and by updating the "Last Updated" date. Continued use of services after changes constitutes acceptance.

1. Parties

These Terms constitute a legally binding agreement between Ecomlinex LLC, a Delaware limited liability company doing business as CodLinex ("CodLinex," "we," "us"), and the Client. These Terms govern access to and use of CodLinex's website, platforms, AI agent systems, GEO optimization services, and all related deliverables (collectively, the "Services").

2. Description of Services

CodLinex provides the following categories of Services:

2.1 AI Agent System Development & Deployment

Design, development, configuration, and deployment of custom multi-agent AI automation systems. Includes Manager Agent, Worker Agents, and Monitor Agent architecture. Systems are integrated with Client's existing tools and workflows and deployed within the agreed timeline (standard: 48 hours from onboarding completion).

2.2 Generative Engine Optimization (GEO)

Technical and content optimization services designed to improve a website's visibility in AI-generated responses on platforms including ChatGPT Search, Perplexity AI, Google AI Overviews, and Gemini. GEO services are informed by peer-reviewed research (Aggarwal et al., Princeton KDD 2024) and proprietary methodology. CodLinex does not guarantee specific rankings or citation rates, as AI platform behavior is controlled by third parties outside our control.

2.3 Business Process Automation

End-to-end automation of defined business workflows using AI tools, APIs, and integration platforms. Includes documentation of automated processes and client training.

2.4 GEO Monitoring

Monthly automated auditing of GEO scores, competitive positioning, and AI visibility metrics. Includes report generation and file updates as applicable under the service plan.

3. AI System Terms

3.1 Nature of AI Outputs

3.2 No Professional Advice

CodLinex AI systems are not a substitute for licensed professional advice. Systems deployed in or adjacent to regulated industries — including but not limited to healthcare, financial services, legal services, insurance, and real estate — must comply with all applicable regulations. CodLinex does not warrant that AI systems meet specific regulatory or compliance requirements of any industry. Client is responsible for obtaining independent compliance review.

3.3 Human Oversight Requirement

Client agrees to maintain appropriate human oversight of all AI agent systems. This includes configuring escalation thresholds, reviewing automated communications before broad deployment, and monitoring system behavior on an ongoing basis. CodLinex provides monitoring tools and dashboards; ultimate oversight responsibility lies with the Client.

3.4 Data Input Responsibility

Client is responsible for the accuracy, legality, and appropriateness of all data, content, and instructions provided as input to AI systems. CodLinex does not independently verify input data. Client warrants that data provided does not violate third-party rights, applicable law, or the acceptable use policies of underlying AI model providers.

3.5 Third-Party AI Model Providers

CodLinex AI systems use foundation models provided by OpenAI, Anthropic, and Google. These providers maintain independent terms of service and usage policies. CodLinex reserves the right to switch underlying AI models to maintain service quality, with 30 days' notice to Client except in cases of model deprecation by the provider. Performance characteristics may vary between models.

4. Subscription, Billing & Cancellation

4.1 Subscription Plans

Services are provided on a monthly subscription basis. Current plans are Starter ($497/month), Growth ($997/month), and Enterprise ($2,497/month), with specific inclusions defined at the time of purchase. CodLinex reserves the right to modify pricing with 30 days' advance written notice.

4.2 Billing Cycle

Subscriptions are billed monthly in advance on the date of initial purchase. Payment is processed via Stripe using the payment method on file. Failed payments result in a 7-day grace period; if unresolved, services may be suspended until payment is made.

4.3 Auto-Renewal

Subscriptions automatically renew monthly unless cancelled. By subscribing, you authorize CodLinex to charge your payment method on a recurring monthly basis until cancellation.

4.4 Cancellation

Client may cancel at any time by emailing info@codlinex.com. Cancellation takes effect at the end of the current billing period. Access to services and deliverables continues through the paid period. CodLinex will deactivate agent systems and remove access to reporting tools upon subscription expiration.

4.5 Upgrades & Downgrades

Upgrades take effect immediately with prorated billing. Downgrades take effect at the start of the next billing cycle.

5. Intellectual Property

5.1 CodLinex Property

CodLinex retains all intellectual property rights in its proprietary methodologies, frameworks, software tools, automation architectures, GEO audit systems, prompt engineering techniques, and platform infrastructure. These Terms do not transfer any CodLinex IP to Client.

5.2 Client Property

Client retains ownership of: (a) all data and content provided as input to Services; (b) Client's business-specific configurations and customizations of agent systems; and (c) AI-generated outputs produced specifically for Client's business operations during the service term, to the extent such outputs are owned by any party.

5.3 License Grant

During the active subscription period, CodLinex grants Client a limited, non-exclusive, non-transferable license to use the deliverables and systems built under these Terms solely for Client's internal business purposes.

5.4 Anonymized Case Studies

CodLinex may reference Client's project outcomes in marketing materials, case studies, and portfolio presentations in anonymized or aggregated form, unless Client provides written objection. No confidential business information will be disclosed without explicit written consent.

6. Acceptable Use

Client agrees not to use CodLinex services to:

• Generate, distribute, or automate illegal, defamatory, obscene, harassing, or otherwise harmful content;
• Create or deploy systems for spam, phishing, smishing, or any form of unsolicited communications;
• Automate actions that violate the terms of service of third-party platforms (social media, e-commerce platforms, etc.);
• Circumvent, disable, or interfere with security features of any system or network;
• Impersonate any person, entity, or AI system in a deceptive or misleading manner;
• Process personal data of third parties without appropriate legal basis and disclosures;
• Engage in any activity that violates applicable local, state, national, or international law or regulation.

Violation of acceptable use terms may result in immediate service suspension without refund.

7. Disclaimers & Limitation of Liability

7.1 Service Disclaimer

SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." CODLINEX DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF AI OUTPUTS, OR UNINTERRUPTED SERVICE. CODLINEX DOES NOT WARRANT THAT GEO SERVICES WILL RESULT IN SPECIFIC RANKING IMPROVEMENTS, CITATION RATES, OR REVENUE OUTCOMES, AS AI PLATFORM BEHAVIOR IS CONTROLLED BY INDEPENDENT THIRD PARTIES.

7.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CODLINEX'S TOTAL LIABILITY FOR ANY CLAIM ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE TOTAL FEES PAID BY CLIENT IN THE THREE (3) MONTHS PRECEDING THE CLAIM. CODLINEX SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

7.3 Indemnification

Client agrees to indemnify, defend, and hold harmless CodLinex, its members, officers, employees, and agents from and against any claims, liabilities, damages, and expenses (including reasonable attorneys' fees) arising from: (a) Client's use of Services in violation of these Terms; (b) Client's violation of any law or third-party rights; (c) Client's content or data submitted to AI systems; or (d) AI-generated outputs used by Client in business operations without appropriate review.

8. Confidentiality

Each party agrees to maintain the confidentiality of the other party's non-public business information disclosed during the service relationship and to use such information solely for the purpose of performing obligations under these Terms. This obligation survives termination for a period of three (3) years. The confidentiality obligation does not apply to information that is or becomes publicly known through no breach of these Terms.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. The parties agree to first attempt resolution of any dispute through good-faith negotiation for a period of 30 days. If unresolved, disputes shall be submitted to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall be conducted in English, remotely, with one arbitrator. Each party shall bear its own costs. Client waives any right to participate in a class action lawsuit or class-wide arbitration.

10. Modifications to Terms

CodLinex reserves the right to modify these Terms at any time. Material changes will be communicated via email to active clients at least 30 days before taking effect. Continued use of Services after the effective date of changes constitutes acceptance. If you do not agree to modified Terms, your sole remedy is to cancel your subscription before the effective date.

1. Our Commitment

CodLinex stands behind the quality of its AI automation and GEO optimization services. We offer a 30-day money-back guarantee on all subscription plans — Starter, Growth, and Enterprise — because we believe the value of our work should be self-evident.

This guarantee reflects our confidence in delivering measurable results. If our services do not meet your expectations within the first 30 days, you are entitled to a full refund of your initial payment.

2. 30-Day Guarantee Terms

2.1 What Qualifies

• The guarantee applies to the first payment of any subscription plan.
• Eligible requests must be received within 30 calendar days of the initial payment date.
• The guarantee applies to all plan tiers: Starter, Growth, and Enterprise.
• One refund per business entity. The guarantee does not apply to subsequent subscriptions or re-subscriptions after a prior refund.

2.2 What "Full Refund" Means

A full refund covers the subscription fee paid for the first billing period. The refund is returned to the original payment method (credit/debit card via Stripe). Processing time is 5–10 business days from approval, plus any additional time required by your bank or card issuer.

2.3 No Questions Asked

You do not need to provide a reason for requesting a refund within the 30-day window. We may ask for brief feedback to improve our services — this is entirely optional and will not affect your refund eligibility or processing time.

3. How to Request a Refund

To request a refund within the 30-day window:

1. Send an email to info@codlinex.com with the subject line: "Refund Request — [Your Company Name]"
2. Include your full name, email address used at signup, and date of purchase.
3. You will receive confirmation within 1 business day.
4. Refund is initiated within 2 business days of confirmation.
5. Funds appear in your account within 5–10 business days depending on your payment provider.

4. Non-Refundable Items & Exceptions

4.1 Payments Beyond 30 Days

Monthly subscription renewals (second month and beyond) are non-refundable. Cancellation stops future charges; it does not generate refunds for past billing periods. To avoid unwanted charges, cancel before the renewal date.

4.2 Custom Development Work

Fees for custom agent development, bespoke integrations, or one-time build work that has been delivered and accepted are non-refundable, as these represent time and resources already expended. A clear scope of work and acceptance process is established before such work begins.

4.3 GEO Audit Fees (One-Time)

Where GEO audits are offered as standalone one-time services, these fees are non-refundable once the audit report has been delivered, as the work has been completed and the deliverable provided.

4.4 Third-Party Costs

CodLinex may incur costs with third-party providers (API usage, platform fees, tool licenses) in the process of delivering services. These costs are not refundable once incurred, though they are typically absorbed within subscription pricing and not separately charged.

4.5 Violation of Terms

Refunds are not available where services have been terminated due to violations of our Terms of Use, including but not limited to acceptable use policy violations, payment fraud, or misrepresentation.

5. Cancellation vs. Refund

Action	Within 30 Days	After 30 Days
Cancellation	Stops future charges	Stops future charges
Refund	Full refund of initial payment	Not available
Service Access	Continues until billing period ends	Continues until billing period ends
Agent Systems	Deactivated at period end	Deactivated at period end
Deliverables	Retained by Client	Retained by Client

6. Disputes

If you believe a charge was made in error or you have a billing dispute not covered by this policy, please contact us at info@codlinex.com. We commit to investigating and responding to all billing disputes within 5 business days. We prefer to resolve issues directly before any chargeback is initiated with your payment provider.

7. Currency & Taxes

All prices are in United States Dollars (USD). Applicable taxes (including VAT, GST, or sales tax) may be added depending on your location and the nature of services provided. Tax amounts are disclosed at checkout. Refunds are returned in USD; currency conversion and exchange rate differences are outside our control and not our responsibility.